At Tek Centric Global LLC, we provide a secure and straightforward payment process for customers placing orders through our online store.
Accepted Payment Methods
We currently accept the following payment methods at checkout:
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Visa
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Discover
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American Express
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Mastercard
Customers can complete their purchase using the available payment options displayed on our checkout page. Payment icons are also clearly displayed in the footer of our website.
Payment Authorization
Payment must be successfully authorized and completed before an order can be processed and prepared for shipment. If a payment fails or cannot be authorized, the order will not proceed until a successful payment method is verified and completed.
Order Confirmation
After a successful payment and order submission, customers will receive an order confirmation email containing relevant order details. Customers should review their order information and contact us promptly if they notice any errors.
Payment Security
Payment transactions are securely processed through the integrated payment processing systems used during our checkout. We do not request or require customers to send sensitive payment details, such as passwords or full card credentials, directly to us by email, chat, or other direct communication channels. Customers should complete payments exclusively through our official website checkout process.
Payment Issues
If you experience a technical problem while completing your payment or believe that a payment was processed but your order was not successfully placed, please contact us immediately:
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Phone Number: +1 (517) 280-3282
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Chat Support Availability: Available during our regular business hours.
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Business Hours: Monday–Friday, 9:00 AM–5:00 PM (EST-5)
Please provide your order information or relevant payment transaction details so our support team can review the situation and assist you quickly.
Refunds
Approved refunds are issued strictly in accordance with our Returns & Refund Policy and are processed directly to the original payment method used for the purchase.
Our standard refund processing window takes up to 10 business days (or up to 10 business days during peak periods) after the returned product has been received and approved at our facility. Please note that the time required for the funds to reflect in your account may vary depending on your bank or payment processor.