Privacy policy

At Tek Centric Global LLC, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit or use our website, how we use that information, how it may be shared, and the choices available to you. By using our website or placing an order, you acknowledge the practices described in this Privacy Policy.


Information We Collect

We may collect different types of information when you visit our website, contact us, or place an order.

  • Personal and Contact Information: Depending on how you use our website, we may collect your full name, email address, phone number, shipping address, billing or order-related information, and information you provide when contacting our support team.

  • Order Information: When you place an order, we collect information necessary to process and fulfill your purchase, including products ordered, order number, order date, shipping details, order status, return or refund records, and customer service requests.

  • Payment Information: Payments are processed through the available payment processing system used during checkout. We may receive information related to your transaction that is necessary to confirm and manage your order, but we do not ask customers to send passwords or sensitive payment credentials directly to us.

  • Website and Browsing Information: When you visit our website, certain technical and browsing information is collected automatically, such as your IP address, browser type, device type, operating system, pages visited, website activity, and referring pages.

  • Cookies and Similar Technologies: Our website uses cookies and similar technologies to support website functionality, remember preferences, and improve the overall browsing experience. You can manage or restrict cookies through your browser settings.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Processing and fulfilling orders and delivering purchased products

  • Providing order updates and relevant communications

  • Responding to customer questions and support requests

  • Processing returns and refunds

  • Verifying and managing transactions

  • Maintaining and improving our website performance and security

  • Detecting, preventing, or investigating suspicious or unauthorized activity

  • Complying with applicable legal obligations

How We Share Information

We do not sell or rent customers’ personal information as part of our ordinary business operations. We may share information when reasonably necessary to operate our business and provide services to customers through trusted service providers, such as:

  • Payment processing systems used during checkout

  • Order fulfillment and shipping carriers (such as FedEx/UPS/USPS) to deliver your items

  • Website hosting, technical services, analytics, and fraud-prevention services

Data Security & Retention

  • Data Security: We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no online transmission or electronic storage system is 100% secure.

  • Data Retention: We retain personal information for as long as reasonably necessary for legitimate business purposes, including processing orders, maintaining transaction and customer service records, handling returns, and complying with legal or regulatory obligations.

Your Choices & Rights

Depending on applicable law, you may contact us to:

  • Ask what personal information we hold about you

  • Request correction of inaccurate information

  • Ask questions about how your information is used

  • Request deletion of information where legally applicable

Children’s Privacy & Third-Party Services

  • Children’s Privacy: Our website is not intended to knowingly collect personal information from children.

  • Third-Party Services: Our website may interact with third-party tools (payment, shipping, analytics). We are not responsible for the privacy practices of third-party websites that we do not control.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal requirements. When changes are made, we will update the “Last Updated” date at the top of this policy.